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1.Upload a Microsoft Word file containing a picture (jpg, png) of your design and the details/ facts of the piece of jewelry desired (examples of details include: the size & color ( DEF OR GHI) of the stone, the type of metal for the setting, and any other information you feel pertinent);? ? ??refresh the page if “upload option ” not appear
2.Add your design to your cart and click Checkout. Your total for the quote should be $0.Please make sure that the email address you provide is correct upon checkout;
3.Once you have submitted your customization quote request, our customization team will get back to you with a quote via the email you provided or via phone call within 24 hours.
Steps of Customization ? ?
1. Esdomera creates and sends the customer a CAD image within 48 hours, The customer must then confirm that the CAD image is to their liking, or request any adjustments. A free ring sizer to confirm the customer’s size can be sent upon request.
2. Esdomera?creates and processes the jewelry (this usually takes 7-10 business days).
3. Esdomera?sends pictures of the finished jewelry for the customer’s final approval via email;
4.?Esdomera?ships the jewelry (shipping usually takes 3 – 5 business days),
5. The jewelry is received by the customer.
| Request CAD or Quote Only | Quote Only, Quote & CAD (3D Image with Measurements) |
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Fast Shipping with Professional Packaging
We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will wrap your goods in accordance with our exact and accurate specifications. Before shipping, all goods will be thoroughly examined and secured. We ship to thousands of customers every day across multiple countries. This shows that we're committed to being the largest retailer on the internet. Warehouses and distribution centers can be located throughout Europe as well as the USA.
Note: Orders that contain more than one item are assigned a processing period according to the item.
We will inspect each and every one of the items ordered before shipping. The majority of orders will be sent within 48 hours. The time to deliver varies from 3-7 days.
Returns
We do not manage the stock at our factory and warehouse. Actual stock levels may fluctuate at any moment. You may not receive your order after the order has been made.
Our policy lasts for a period of 30 days. If it's been longer than 30 days since you bought the item, we unfortunately can't give you a complete exchange or refund.
The item cannot be in use and must be in the original packaging. It must also still be in its original packaging.
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